While this policy is available, we do not encourage you to enable it so that your users can recover their accounts on their own, taking the burden off your IT team.Įducate your end users on all their account recovery options – especially mobile account recovery as it’s an easy way for them to regain access to their accounts. If you are admin of a LastPass Enterprise account, your users can take advantage of the above self-serve options to recover their accounts – unless you have the “Prohibit Account Recovery” policy turned on (which is not turned on by default). #Master password reset by admin lastpass full#To try this method, follow the full instructions here. F or example, if you use 2 different computers and 3 different web browsers, each one has a different recovery password. This method does require some persistence because it’s specific to both the computer and web browser you use. This method provides you with a one-time password you can use to reset your master password. If you still cannot figure out your password with the password hint, you can try using a recovery one-time password. Hopefully, this will remind you of your m aster p assword and you can then log in. If you forgot your m aster p assword but created a password hint, you can navigate to, then enter your email address and click Send Hint to email you a clue about your m aster p assword. When you created your m aster p assword, you a re given the option of creating a password hint. But if you need a desktop recovery option, the first step is to send yourself a password hint. #Master password reset by admin lastpass download#Send password hintĪs we mentioned above, we encourage you to download the mobile app and enable account recovery as your first line of defense for account recovery.
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